1. How might the particular metaphor you use to think about conflict affect how you approach conflict? What are the ways you can reframe your conflict? What other metaphors might put the conflict in a more positive light?

2. As the chapter pointed out, conflict can be harmful to people, but it can also be beneficial. Explain the potential harms and the potential benefits of conflict, and identify the ways in which how conflict is managed influences whether the outcomes are positive or negative.

3. In recent years, employers have been reprimanding and even firing employees for comments made online in blogs, Twitter, or Facebook. Using what you learned about the concepts of power in this chapter, construct an argument either for or against that practice.

4. Being polite often involves being deceptive; is deception justified if it is done to spare someone’s feelings? What if it is done to spare someone’s life?

5. With which people in your life do you have the strongest truth bias? Is there anyone you would believe no matter what?

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