Organizational Chart and Teamwork For this week, address both of the following questions: Find an organizational chart for your employer or a company that you are familiar with. Is it primarily functional or process-focused? What advantages or problems do you see with this organizational structure? How might the structure be redesigned to better meet the…

Quality and Competitive Advantage For this week, address both of the following questions: Research some of the background of recent Baldrige recipients. How do they integrate quality into their business strategies? Discuss different approaches that these firms use. Think of a product or service you have purchased recently. What aspects of the product or service…

Health Field Human Resource Management: For this assignment, you will write a reflection paper on the lessons learned throughout the course. Provide two points of learning from each unit. Tie what you learned to how it will help you in your current career as a nursing home administrator (NHA). Your paper must be at least…

In Chapter 4 of your text on table 4.2 there are listed six leadership styles as presented by Goleman. Consider that you are preparing a presentation to your employees about leadership. Your goal is to have them understand the differences in the six styles and explain clearly when you would use those styles. Your job…

Week 3 Assignment – MGT430 Process Design for Great Customer Service For this week’s assignment, think of a casual dining restaurant that you frequent. The process of fulfilling a customer’s needs and creating a satisfying dining experience begins when the customer walks through the door and ends when the customer leaves. Using process mapping, lean,…

Continuous Improvement For this week discussion, select one of the following questions (you may answer both if you so wish): The kaizen philosophy seeks to encourage suggestions, not to find excuses for failing to improve. Typical excuses are “If it’s not broken, don’t fix it,” “I’m too busy to work on it,” and “It’s not…

Deming, Juran, or Crosby For this week’s discussion topic, pick one of the following questions (you may answer both if you so wish): Which quality philosophy—Deming, Juran, or Crosby—do you personally feel more comfortable with? Why? Study the questions asked in the Baldrige Criteria. Select what you believe are the “top 5” most difficult questions…

Week 2 Assignment – MGT430 Deming, Juran, or Crosby? For this week’s assignment, interview some managers at a local company that is pursuing or has pursued ISO 9000registration, implemented Deming’s 14 points, or has adapted Juran or Crosby’s quality theories. Report on the reasons for achieving registration, the perceived benefits, and the problems the company…

This week you are to write a research paper comparing and contrasting the pedagogical and andragogical approaches to instruction and learning. Suppose the senior supervisor or manager of your organization asks you to design a program to increase employee awareness of sexual harassment and train your employees in the appropriate way(s) to deal with harassment…

Share a few examples from your own experience in which your expectations of the quality of goods or services you purchased were met, exceeded, or not met. How did you regard the company after your experience? Be specific and support your statements with outside sources.